Every handover.
One clear picture.
One shared case for cross-border roadside assistance. Keep partners aligned and drivers informed.
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- Assistance
- Towing
- Garage
- Transport
- Back home
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« La pièce sera disponible vendredi. »
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Film transcript
The vehicle moves. The context stays. Recovery records travel with the car. A French diagnosis is read in Dutch. The next partner receives the context for repatriation from Lyon to Antwerp. Fictional case and illustrative scene.
One case. Different seats at it.
Assistance centres run the case and buy Tourage. Everyone else is invited into it.
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See between
the handovers.
Partner updates keep the case moving. Add GPS when you also need the vehicle’s position.
Start with one
real case.
Let’s map your workflow and agree the pilot scope, partners and price together.
Discuss your pilotHow does a pilot work?+
We start with a recent case, agree a practical scope and bring the relevant partners together. We then review coordination time, status enquiries and handover information.
Does every partner need a GPS tracker?+
No. The core product is the shared multilingual case. GPS adds location data when useful and is quoted separately.
What does the driver receive?+
A tracking link with a clear status, next step and relevant replacement-car information. The driver is not asked to buy Tourage.
What about data access and hosting?+
Data is hosted in the EU. We act as a processor for each organisation in the case, and each one keeps control of its own records, retention and deletion. Every participant sees only their part of the case. A sub-processor list and a data-processing agreement are available on request. We’ll walk through all of it before live case data is shared.